Thank you very much for working in partnership with the University to understand our needs, and design and deliver programmes that have improved our services. Your talents for working with our staff, engaging them in practical and realistic challenges, whilst supporting them through many changes has been enthusiastically appreciated by all.
The flexibility you build into your design has encouraged positive engagement at all levels, and the additional exercises (post events) you provide, embed the longer-lasting changes we seek. Overall, AUCTUS has built its reputation on delivering an outstanding set of training events, all customised to specific needs, as is evident from the demand for your services!
Ann Kimbley, Head of Staff Development Unit, University of Wolverhampton
James Donaldson was recruited to deliver a comprehensive leadership development programme of activities in 2018. From initial contact through to contract completion, James was critical to our long-term success as a department, and our contribution to the strategic development of our organisation. He is an exemplary consultant; and has an excellent ability to establish rapport with anyone quickly. I have no doubt we would not have been as successful in our ambitions had we not had his support. The professionalism and effectiveness of his approach has led to a transformation of our capability to deliver excellence in our provision. James is approachable, reliable, and diligent, and naturally commands attention with gravitas and credibility. I would without doubt thoroughly recommend James for any engagement and am confident he will be an excellent addition to any cohort.
Matthew Green, Technology Director, The National Lottery Community Fund
Every time I have commissioned consultancy from James the feedback from participants has always been extremely positive, for some the experience has been more profound. I feel key attributes, of which James has many, is his ability to empathise, listen, and reflect. These traits are vital in James' ability to have a positive impact on the people he works with, both individually and collectively.
John Dowd, Assistant Director, Collection Management & Development, Birmingham University
James has run courses for different groups, including those whose Faculties or Directorates are undergoing substantial organisational change. Delegates are always very positive regarding how the courses help them to manage the challenges associated with these situations. From my dealings with James, he is always willing to 'go the extra mile' and will often spend time with delegates on a one-to-one basis where appropriate after the course to ensure that they have the best experience on the programme.
Joy Leversley, Associate Director, Organisational Development, University of Wolverhampton